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Describe your establishment...
New England Soup Factory is a concept built around quality foods with bold flavors that are served in a quick service setting. We do a great deal of “gourmet to go” and the flavor profiles of our soups make them ideal for entertaining in your home. Our production kitchen takes a very seasonal approach to cooking so that we highlight the best products that keep our customers engaged year round. We opened in the summer of 1995 and over the past 12 years we have become the place where people look to find very unique and handcrafted soups along with stylish sandwiches, salads, side dishes and homemade desserts.


How does turkey fit in with the scheme of your operation?
Turkey has always been very popular in New England – maybe because of its Pilgrim roots. It’s part of our culinary landscape in New England, and it’s a must-have in a quick service setting because of its versatility and ease of preparation. We roast fresh turkey breasts everyday for our soup and sandwiches. I like having the ability to roast the turkeys in my own kitchen rather than bringing them in cooked. The reason behind my method is that when we roast the turkeys we pour chicken stock around the turkeys to keep them moist during cooking. At the end of their cooking time the chicken stock has turned into a wonderful turkey demi glaze, and that is what we use to enhance the flavors in our poultry-based soups and rich, wonderful gravies.


How do you currently menu turkey?
Nothing tastes as good as homemade turkey soup made the old fashioned way. Our Turkey and Wild Rice Dijonnaise and Turkey and Winter Root Vegetable soups make our customers very happy. Freshly roasted turkey breast makes our sandwiches taste that much better because we control how we season them before cooking, which lets us create the flavors that we want our customers to taste. Our turkey and havarti cheese roll-up sandwiches have always been popular, so it has a place on our menu year round. As we cook seasonally you will find our Fallwich Sandwich available throughout the autumn months. In the spring and summer months, we combine roasted turkey with lots of fresh vegetables, imported cheeses and homemade condiments that give each sandwich its own identity.


What are the compelling points that make turkey adaptable for soups?
Turkey has a personality that you can dress up or dress down depending on your mood. At lunchtime you can be casual, and turkey soups and sandwiches make it the perfect fit. If you want to dress up a dish in those categories, at lunchtime you can add fresh or dried fruits, nuts and cheese. Dinnertime turkey meals can be rich and flakey potpies with a flavorful turkey velouté (a rich, white French sauce) sauce. Turkey tips marinated and grilled served over cranberry studded rice makes an easy and delicious dinner that is both wholesome and nutritious. I’ve never met anyone that did not love an old-fashioned turkey dinner or hot turkey sandwich open-faced with gravy.


Why do you think your patrons order these turkey items?
Our customers are very conscious of what they eat as many of them are doctors and in the business of good health. Low in fat and high in protein, turkey tastes delicious and does not compromise their eating standards. Our customers crave great food and really like to eat well, but it is just as important for them to be making healthy choices -- and turkey does all of this for our menu.


How would you describe your approach to cooking?

We are the New England Soup Factory and we celebrate life in the North East by using the foods that are indigenous to our landscape and culture.


From a business perspective, why do you include turkey on your menu (food cost, versatility, consumer demand, etc)?
Turkey is the easiest item to sell because it is what our customers are looking for when choosing their meals. It’s easy to eat and they feel as though they have eaten healthy. We make it a point to let our customers know that we roast our own turkeys daily so that they know the extra steps we have taken to ensure that the best products are served in our stores.


When thinking about other proteins you serve why did you choose turkey for this menu item as opposed to chicken, beef or pork?
Turkey is an easy fit for a concept built around soups, stocks, salad and sandwiches. Turkey has so much life to it that nothing ever goes to waste including the bones, which are essential in making stock because they contain collagen that will fortify the soup.


With the current push in the industry for healthier menu options, how does turkey help you meet this growing consumer demand?
We like to eat healthy just as much as our customers do! So these healthy options have always existed on our menus.


How do you use the web as a tool in your work?
I am able to communicate through our Web site to our customers on a daily basis. Menu changes and updates appear daily, as well as information on our company, events and the sale our New England Soup Factory Cookbook, which is available on our site: www.newenglandsoupfactory.com


Do you use the NTF web site, EatTurkey.com, as a resource?
I like to read about different chefs from across the country and see how they interpret recipes using turkey and putting their creative flair on it.

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